Delivery Policy

SRI LANKA
  • Delivery for all items is free island wide if the order value exceeds LKR 3,500
  • For orders below LKR 3,500, there will be a delivery charge of LKR 500 applied
  • 48-hour delivery is applicable for all orders within Colombo (1-15) area
  • Delivery for all orders placed out of Colombo (1-15) area will take between 2 to 3 working days from the date of order placement.
  • Orders placed on Saturday after 12 noon will be delivered on Monday if the delivery address is within Colombo (1-15) area and suburbs; and on Tuesday for outstation addresses.
  • Order deliveries within Colombo (1-15) area, suburbs or outstation will not be made on Sundays.
  • Orders placed on Public Holidays will be delivered within 48 hours from the next working day.
  • Our delivery agent will contact you prior to delivery to inform about the delivery time if it is a Cash on Delivery (COD) payment.

If you have any other questions with regards to our shipping and delivery policies, please contact us on customercare@urbanisland.lk